Introduction
At Viodia® Skort, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website, viodia.shop (the “Site”).
Please read this Privacy Policy carefully. By accessing or using our Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use our Site.
Information We Collect
We collect both Personal and Non-Personal Information about you:
Personal Information
“Personal Information” includes information that identifies you as an individual, such as:
- Full name
- Email address
- Phone number
- Address
- Payment information (such as credit card details)
- Age
- Gender
Non-Personal Information
“Non-Personal Information” includes information that does not reveal your identity or relate directly to an identifiable individual, such as:
- Browser information
- Cookies
- Pixel tags
- Web beacons
- Device information
- IP addresses
- Operating systems
- Browsing history
Information Collection
We may collect Personal and Non-Personal Information in a variety of ways:
- When you make a purchase or place an order on our Site.
- When you register for an account to use certain features of our Site.
- When you sign up for our newsletter or submit a contact/inquiry form.
- When you respond to surveys, promotional offers, or request product information.
- When you interact with us on social media platforms.
- Through cookies, pixel tags, local storage, and other tracking technologies on our Site.
We may also receive your Personal Information from third parties, such as:
- Our partners, resellers, affiliates, and third-party service providers that help us operate our business.
- Social media platforms when you grant permission to us to access information from those platforms.
Use of Collected Information
We use your Personal and Non-Personal Information for the following purposes:
- To fulfill orders and provide products and services to you. We use your Personal and Non-Personal Information to take and handle orders, deliver products, process payments, communicate about orders and provide customer care.
- To respond to your inquiries. We use your Personal and Non-Personal Information to respond to your questions, feedback, claims, or complaints.
- To send administrative information. We use your Personal Information to send order confirmations, information about your account, changes to our policies, and other non-marketing administrative communications.
- To send promotional communications. We use your Personal Information to send you newsletters, offers, social media communications, and other promotional materials. You can opt-out of these promotional communications anytime.
- For research and development. We analyze user interactions, preferences, and trends to improve our products, services, communications, and your overall customer experience.
- To protect our interests and legal rights. We use your information to protect our business interests and legal rights, such as detecting and preventing fraud.
Disclosure of Information
We will not disclose your Personal Information except in the following circumstances:
- To service providers and business partners. We disclose information to third party vendors and partners who assist us in operating our business, such as payment processors, shipping companies, marketing partners, analytics providers, and online retailers.
- Business transfers. If we are acquired by or merged with another company, or if we bankruptcy, we will transfer your information to the new business owners.
- Law enforcement purposes. We disclose information when legally required to comply with laws, regulations, search warrants, subpoenas or court orders.
- To protect our rights and interests. We disclose information to enforce our policies, and protect the rights, property, and safety of Viodia® Skort, our users, or others when necessary.
We do not sell or rent your Personal Information to third parties for marketing purposes. We only disclose your information as stated in this Privacy Policy.
Data Retention
We retain your Personal and Non-Personal Information as needed to fulfill our business purposes, conduct audits, comply with legal obligations, resolve disputes, enforce our agreements, and as long as is required by applicable laws.
We will then securely delete your information as specified by applicable laws.
Security of Your Information
We use appropriate technical and organizational measures to protect your information against loss, theft, misuse, unauthorized access, disclosure, and alteration. For example:
- We encrypt payment transactions using SSL technology.
- We store your Personal Information on servers kept in controlled facilities.
- We restrict access to your Personal Information only to employees who need to know that information.
However, no security measures can guarantee complete security. You are also responsible for protecting and securing your information.
International Data Transfers
We are based in the United States and we process and store information on servers located in the U.S. We may transfer your information to countries outside of the U.S., which may have less stringent data protection laws than the country in which you reside. When we engage in such transfers, we use appropriate safeguards to protect your information.
Your Privacy Rights
If you reside in certain territories, including the EU, you have certain rights with respect to your Personal Information, including:
- Accessing or deleting your information: You can request access to or deletion of your Personal Information by logging into your account and submitting a request. Please note requests to delete information may impact your ability to use our services.
- Objecting to processing: You can ask us to stop using your information where we rely on a legitimate interest to process your information.
- Portability: You can ask for a copy of your Personal Information in a machine-readable format. You can also request that we transmit the information to another entity where technically feasible.
- Rectification: You can modify or update your Personal Information by logging into your account and editing your profile information.
- Restricting Processing: Instead of deleting your information, you can ask us to restrict the processing and use of your Personal information under certain circumstances.
- Withdrawing Consent: You can withdraw any consent you previously provided to us regarding the processing of your information. This will not affect the lawfulness of processing before your withdrawal.
To exercise any of these rights, please contact us using the information below. Please note that we may ask you to verify your identity before taking action on your request.
Third Party Sites
Our Site may contain links to third party websites. Any access to and use of such linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
Minors
Our Site is not directed towards minors under the age of 16. We do not intentionally collect Personal Information from minors. If we learn that we have inadvertently collected data from minors, we will promptly delete such information. Do not access or use our Site if you are under 16 years old.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as we add new features and services, as we improve our Site, and as laws change. Your continued use of our Site constitutes your acceptance of any updates to this Privacy Policy.
The top of this Privacy Policy will indicate when it was last updated. If we make any material changes, we will notify you by email or prominently post a notice on our Site prior to implementing the changes. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about our Privacy Policy or information practices, please contact us at:
Email: [email protected]
Phone: 1-800-123-4567